Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Massive Misscommunication

Sometimes the horror doesn't come only from clients, but actually from your boss himself. No matter how tempting it is, having your company paying for all the fancy wine you drink with your clients is probably not worth more than your mental health.
A tale on choosing wisely. Whether it is your team members, clients, or the jokes you’ll tell to the press.
A pandemic story that doesn’t take long to turn into a micromanaging meets blaming marketing for everything chaos.