Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
Home2022-02-20T02:13:47-04:00

Client stories, lessons & cautionary tales from 10+ years ago – that we wish we had learned then!

Latest Episode

LATEST EPISODE

That time when your client and his business partners just assumed that each of them know what to do to build a high-rise building (with Jeremy Streten)

In this episode, Jeremy Streten, a Lawyer and Business Coaching Support, shared a story of when a client from a construction company approached to get approval to build a 30-story high-rise building in Australia. 

His client was thinking of selling the property and packaging it all up to a developer for building the high-rise. However, his business partner, an architect, was caught up in the thought that he was going to earn a lot from this and actually develop and build the property himself. A third investor, who had invested 10%, was supportive of selling the property to a reliable developer. 

So, two of them were on the same page while the other one was thinking of something grand. The catch is that these three guys didn’t communicate their end goal for this. They just assumed that each of them knew what they would do. Worst of all, this misunderstanding ended up in court.

As the episode ends, Jeremy shared valuable thoughts that are not only helpful in the legal profession but to other businesses as well. He also pointed out the little things we often overlook are essential in big decisions. 

2022 – 08-08T17:11:20 – 04:00August 8th, 2022|

Learn how to you avoid Client Horror Stories »

Show me more what’s coming

RECENT EPISODES

That time when your client and his business partners just assumed that each of them know what to do to build a high-rise building (with Jeremy Streten)

2022 – 08-08T17:11:20 – 04:00

When getting into an agreement, it’s important that everyone approves of the terms and that there is an element of mutual communication surrounding the agreement. But, in Jeremy Streten’s story, instead of communicating, his client and business partners just assumed they were on the same page.

That time when your client was upset about why she was in a small podcast, that only got 10,000 downloads for her episode (with Tom Schwab)

2022 – 07-07T12:52:21 – 04:00

Communication is a vital ingredient for everyday living and therefore, knowing how to communicate, when to communicate, and what medium of communication is suitable to use in problem-solving various situations, are critical components as well. Learn more communication insights in this episode with podcast marketing specialist, Tom Schwab.

All our episodes

Listen to the podcast on...

Say hi if you have an intense client story you want to share!

Let's have a fun coffee to discuss your Client Horror Stories!