Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Client stories, lessons & cautionary tales from 10+ years ago – that we wish we had learned then!

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Latest Episode

Sira Laurel graduated into a broken economy in 2008, fought her way into management, and gave everything she had to a career that slowly burned her out—before it put her in a situation no professional should ever have to face. In this episode, she opens up about burnout, workplace sexual harassment, and why protecting yourself starts with knowing your worth long before a crisis forces you to prove it.

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Recent Episodes

Lance Cayko, award-winning architect and co-founder of F9 Productions, thought he was done with a former client—until a mugshot proved otherwise. What started as an unpaid invoice unraveled into a shocking double life built entirely on fraud.
Beth Trejo, CEO & Co-Founder of Chatterkick, nearly lost her social media company after selling it to an acquiring firm with zero experience in the industry. She fought back, bought it back, and made one thing clear—she would never hand over what she built again.
In one of his first FBI counterterrorism cases, Eric Robinson helped stop a prison plot to murder a federal judge. The sting operation led to a 40-year sentence—but the informant's unexpected decision afterward made the story even more unforgettable.