Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Guests

Even if everyone has horror stories to tell, no one likes to talk about the pain they’ve been through, even less if it’s related to their work life. Client Horror Stories is the place where everyone who has a story to tell, and lessons to share from it, is welcome, regardless of their job, age, and industry.

Our guests are a compilation of very brave and passionate people who’ve decided to sit back and have an open-hearted conversation about the worst clients they’ve had in their careers. And of course, the possibility of having other people learn from their mistakes just as they did is a great plus.

Lance Cayko is an architect, entrepreneur, builder, lecturer, and podcaster who co-founded F9 Productions Inc. in 2009 with Alex Gore, helping grow it into one of Colorado’s leading design-build firms specializing in residential, multi-family, and boutique commercial projects. With a background in hands-on construction and degrees in Building Construction Technology, Environmental Design, and Architecture from North Dakota State University, he has earned recognition including the 2016 Architizer A+ Award, 2024 BizWest Most-Influential Business Leader, and 2025 ColoradoBiz C-Level Executive Honoree. Lance also teaches architecture at the University of Colorado Boulder and NDSU, co-hosts the globally ranked Inside the Firm podcast, and founded Longmont Community Gardens to promote urban sustainability.

Beth Trejo is the CEO and Founder of Chatterkick, a social media agency that helps brands build trust, create human connection, and stay relevant in a fast-changing digital world.

Eric spent 12 years in Christian ministry before leaving the Baptist pulpit in 2002 to join the FBI, where he worked for 24 years in a variety of fields and served as a tactical and firearms instructor as well as a SWAT operator.

Rich Wright is a seasoned artist and designer with over 30 years of experience across multiple industries. Throughout his extensive career, Rich has faced and overcome significant mental health challenges, including a suicide attempt. His journey to healing has transformed him into a beacon of hope and inspiration for other creatives facing similar struggles.

Trisha Daho is the CEO & Founder of Empowered Leadership Cultivation, a fractional CPO firm that does strategic implementations and leader development.

Executive Coach – Neuromanagement Expert – Author – International TEDx Speaker.