Episodes
When problems arise, it’s important to identify the root cause to effectively come up with a solution. But what if the head of the project likes to add more problems to the mix…
We all had that one straw in life where we just said, “That’s it. I’m done.” For Matthew Davis of Davis Business Law, this drama triangle-themed client-horror story led him to not deal…
When getting into an agreement, it’s important that everyone approves of the terms and that there is an element of mutual communication surrounding the agreement. But, in Jeremy Streten’s story, instead of communicating,…
Not all clients understand how digital advertising and marketing work but it’s a challenge for digital marketers to overcome. However, Divya Patel was too unlucky to land on a client that self-sabotaged their…
Communication is a vital ingredient for everyday living and therefore, knowing how to communicate, when to communicate, and what medium of communication is suitable to use in problem-solving various situations, are critical components…
Customers aren’t always right. Some of them are really problematic to the point of using the customer card as a free pass to ”special treatment”. Let’s hear out how a company handled such…
