Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episodes

Lance Cayko, award-winning architect and co-founder of F9 Productions, thought he was done with a former client—until a mugshot proved otherwise. What started as an unpaid invoice unraveled into a shocking double life built entirely on fraud.
Beth Trejo, CEO & Co-Founder of Chatterkick, nearly lost her social media company after selling it to an acquiring firm with zero experience in the industry. She fought back, bought it back, and made one thing clear—she would never hand over what she built again.
In one of his first FBI counterterrorism cases, Eric Robinson helped stop a prison plot to murder a federal judge. The sting operation led to a 40-year sentence—but the informant's unexpected decision afterward made the story even more unforgettable.
Rich Wright landed what seemed like a dream project designing stage outfits for a famous band—only to be refused payment after delivering the final piece. What followed was a bizarre battle that tested his resolve and changed how he works with clients forever.
Trisha Daho trusted a referral client—only to be blamed for unrealistic ideas and caught in a web of false narratives. Walking away unpaid became her smartest move, proving that protecting your integrity matters more than any contract.
Carlos was hired to coach a high-performing executive whose bullying behavior was driving employees to quit. His approach didn't just address the leader—it empowered the entire team to survive and thrive in a toxic environment.