Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episodes

Matthieu Mehuys took on a high-stakes garden project for a wealthy client—only to end up blindsided by delays and an unexpected lawsuit. His story is a powerful lesson in preparation, client expectations, and surviving your first business crisis.
Tamara Adlin was brought in to help a blockchain startup build smart contracts—but quickly realized the team was rushing ahead without a solid foundation. Her efforts to slow things down for long-term success clashed with the founders’ chaos, leading to a hard but necessary split.
Melinda Spaulding was blindsided when a client suddenly tried to cancel their contract over billing terms—despite everyone having already agreed on them. What followed was a confusing scramble that ultimately proved the original terms were never the issue at all.
Sheila Butler faces a huge launching issue which has become blocked by so many factors even we wouldn't expect.
Who knew being yourself was going to be an issue? Well, Giovanna did. Let’s dive into her horror story!
This episode will show you how being at the lowest of lows will change your perspective of handling your business properly. Get ready for a wholesome adventure.