THE LESSON LEARNED
We believe every story our guests have shared has their own touch, and their own lessons to learn from. However, it seems that there are a couple of lessons that keep coming up, and that’s why they deserve their own separate page for you to take notes on.
That time when you worked for a client in the funeral business and ended up being ghosted yourself (with Liz Wilcox)
If you are on a fundamental level so different from your client, that’s probably a red flag that you will never make them happy.
Transcription of F.M. Byers’ episode (That time you cursed at the man who sponsored the 2008 Beijing Olympics after going all-out to pitch him)
A tale on how frustrating it can get to have an awesome idea, just too many years ahead. And on how a really tough crowd can push you to the edge on the worst possible moment.
Transcription of Roger Parent’s episode (That time you got your desperate friend a job and he destroyed your company‘s work)
When going out of your way to help someone does not pay off as you expected it to: a tale that includes a human moral debate, and also a lot of drama.
Transcription of Jason Pittock’s interview on Client Horror Stories (That time your client-win-of-the-year sues you for most of the contract’s value)
Being friendly is okay, but don’t get too close to your client that they could already invade your personal space. Trust me, getting an email saying “the beach is lovely but you have to get to work now” when you’re trying to relax at the beach is utterly screwed up.
Transcription of Manar Hussain’s interview on Client Horror Stories (That time you were ghosted by a client after their 48-hours emergency launch)
“You know what’s outrageously hilarious and disrespectful at the same time? It’s when your customer vanishes all of a sudden, and when you go and confront them in their office, you discover them cowering beneath their desk.”
Christmas Specials: Changing perspectives can shed light and optimism on a terrible situation
Besties aren’t always born as besties. Sometimes, they were mortal enemies before that had changed and realized that they’re much better without the negativity and tension. We’ll take a glimpse of a real-life story of that here!