Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

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THE LESSON LEARNED

We believe every story our guests have shared has their own touch, and their own lessons to learn from. However, it seems that there are a couple of lessons that keep coming up, and that’s why they deserve their own separate page for you to take notes on.

Even when you do everything right, someone can still try to take you down—but the truth, integrity, and a solid reputation will always be your greatest defense.
Scared of lawsuits when you know you’re in the right? We’re more concerned about the liars behind it! Watch this episode to learn how to get ahead and be the winner despite having all odds stacked against you.
Overengineering can cripple startups, as Gee Ranasinha’s client horror story reveals—a typo in a Bitcoin payment address caused five figures to vanish despite an overbuilt tech stack. His insights emphasize the importance of simplicity, trust, and human oversight in achieving sustainable growth.
If you’re stubborn about getting work checked to make sure nothing is amiss, this episode will teach you the value of humility and the importance of trusting people to do right by you.
When red tape meets innovation, startups like Brandon Kirkpatrick's learn the hard way that navigating bureaucracy can cost millions, but the lessons in resilience are priceless.
If you've ever had your patience tested and budget wasted, listen to this client horror story and learn how to handle the challenges of having multi-departmental organizations.