THE LESSON LEARNED
We believe every story our guests have shared has their own touch, and their own lessons to learn from. However, it seems that there are a couple of lessons that keep coming up, and that’s why they deserve their own separate page for you to take notes on.
Transcription of Roger Parent’s episode (That time you got your desperate friend a job and he destroyed your company‘s work)
When going out of your way to help someone does not pay off as you expected it to: a tale that includes a human moral debate, and also a lot of drama.
Transcription of Jason Pittock’s interview on Client Horror Stories (That time your client-win-of-the-year sues you for most of the contract’s value)
Being friendly is okay, but don’t get too close to your client that they could already invade your personal space. Trust me, getting an email saying “the beach is lovely but you have to get to work now” when you’re trying to relax at the beach is utterly screwed up.
Transcription of Manar Hussain’s interview on Client Horror Stories (That time you were ghosted by a client after their 48-hours emergency launch)
“You know what’s outrageously hilarious and disrespectful at the same time? It’s when your customer vanishes all of a sudden, and when you go and confront them in their office, you discover them cowering beneath their desk.”
Christmas Specials: Changing perspectives can shed light and optimism on a terrible situation
Besties aren’t always born as besties. Sometimes, they were mortal enemies before that had changed and realized that they’re much better without the negativity and tension. We’ll take a glimpse of a real-life story of that here!
Transcription of Chris Johnston’s interview on Client Horror Stories (That time your client had a pizza party just to announce he’s hiring your employees)
The best stories make you learn while you can’t hold your laugh: Chris’ tale has so many unexpected twists as important lessons on how to set boundaries with pushy clients, learning how to read them, and prioritizing your mental health.
Transcription of Artur Maklyarevsky’s interview on Client Horror Stories (That time your client’s software died at the launch party, after they ignored all your scaling suggestions)
An interesting lesson on what can happen when you do business with buddies, and ignore all of their yellow flags. Artur’s powerful tale teaches us the one thing we should all keep in mind when working with StartUps: the high failure probability.
