Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Random

8

11, 2023

How a Manager’s Avoidance Created a Training Disaster: Lessons for Today’s Leaders by Catherine Llewellyn

By Marina S
November 8, 2023

This article explores a real-life training disaster caused by a manager's avoidance of difficult conversations and poor communication. It offers valuable lessons for today's leaders on the importance of clear, direct communication, thorough preparation, and active engagement in ensuring successful training and organizational change.

25

10, 2023

Transcription of Catherine Llewellyn’s episode (That time when the boss used us as training troops to drop his telephone sales bombshell)

By Marina S
October 25, 2023

Have you ever experienced a toxic workplace culture? Well, you’re in luck. Today, Catherine Llewellyn is going to share her story about a two-day training gone wrong, all because a leader couldn’t tell the truth directly to his employees.

4

10, 2023

The Struggle to Pivot a Conservative Company with Colin Duff

By Marina S
October 4, 2023

In the harrowing tale of Colin Duff, a consultant tasked with guiding a traditional hardware company through a transformative shift towards becoming a software-centric enterprise, we are offered a vivid glimpse into the complexities and pitfalls of organizational change.