Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

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Suzy Hardy’s encounter with a predatory client highlights the power of intuition, self-defense, and emotional resilience. By trusting her instincts and setting firm boundaries, Suzy navigated a dangerous situation and turned trauma into personal growth. Her story serves as a reminder that true strength often emerges from life’s most challenging moments.
We can’t avoid being placed in uncomfortable situations, but it’s always important to follow your gut. Listen to our latest podcast episode with Suzy Hardy and learn how to save yourself from harm’s way.
After hiring a manipulative employee who derailed projects and cost the company millions, Robert Indries learned the critical importance of balancing trust with verification. His experience underscores the need for leaders to stay engaged, rely on instincts, and enforce accountability to protect their organization’s values and long-term success.