Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

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Angela Thomas discovered that a real estate client was secretly diverting deals to avoid paying her and his own sales team. Her quick action led to justice being served—and a powerful lesson in protecting your work and standing up for fairness.
A strange client. A string of increasingly bizarre red flags. Seventeen years of threats, complaints, and unexpected phone calls. Greg Digneo’s solar-panel nightmare is a powerful reminder that sometimes the biggest mistake isn’t taking on a difficult project—it’s ignoring who you’re taking it on for.
Greg Digneo's third solar panel client turned into a 17-year nightmare of threats and lawsuit scares—only to later be arrested for impersonating a police officer. His story is a wild reminder to never ignore red flags, no matter how good the money looks.