Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
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Transcription of Mickie Kennedy’s episode (That time when a client paid you with fake checks)

If you want to learn how to avoid fraudulent activities from your clients, listen to this episode today!
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From Crisis to Client Loyalty: David Bates’ Hard-Earned Lessons in Project Leadership

In this episode, Morgan Friedman interviews David Bates, an operations and consulting expert, about one of the most intense and transformative professional experiences of his career. What starts as a story about a problematic client project evolves into a deeply personal reflection on leadership, sacrifice, and the nature of success.
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Transcription of David Bates’s episode (That time when a routine assignment led to a stakeholder showdown)

A routine check on a pharmaceutical project quickly turned into a nightmare when a consultant found himself facing an unexpected ambush from high-level stakeholders. What began as a simple task spiraled into a confrontation over a canceled training session, leading to a tense lunch meeting with the project's failure at the forefront.
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