Greg Digneo's third solar panel client turned into a 17-year nightmare of threats and lawsuit scares—only to later be arrested for impersonating a police officer. His story is a wild reminder to never ignore red flags, no matter how good the money looks.
A simple gutter installation. A few questionable damage claims. A credit-card dispute—and months of silence before the customer finally returned. Aleks Krylov shares how one difficult homeowner turned a six-hour job into a months-long ordeal, and how better documentation, clearer processes, and stronger customer communication helped Stern Gutters and Roofing turn the experience into valuable lessons.
What began as a simple gutter installation turned into a six-month ordeal of damage claims, disputes, and silence. Aleks Krylov shares how he navigated the conflict with persistence and professionalism until the project finally closed.
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