Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Dramatic

In the ever-expanding world of international e-commerce, the journey of Irina Poddubnaia stands as a testament to resilience, adaptability, and the sheer will to overcome daunting challenges.
Facing a bridal client's meltdown and an unpaid bill, Kelsey navigates the treacherous waters of subjective expectations and professional resilience. Join us as we navigate the world of client relations and find real-world solutions to make the business world a better place.
A few years ago, Mark was called in by Evil Corp (obviously, this is a code name) to help fix a company problem. Evil Corp, as big a company as they were, had a unique idea to provide their customers with videos, which customers can show in their blogs, and allow the company to earn revenue through pre-rolled ads. What’s funny, though, is that every transaction was made through a call, with videos sent through email.