Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Dramatic

Christian Espinosa’s cybersecurity test uncovered major vulnerabilities—but instead of gratitude, his team faced outrage from the very leaders who hired them. This story reveals how ego, poor communication, and blame culture can sabotage even the most well-executed security efforts.
When you ask someone what’s wrong, don’t feel bad when they tell you the truth. Today’s story is going to teach you to leave your ego at the front door and instead see the bigger picture.
Even when you do everything right, someone can still try to take you down—but the truth, integrity, and a solid reputation will always be your greatest defense.