Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Dramatic

What begins as a dream project quickly turns into a high-stakes legal battle. This episode unpacks a cautionary tale of trust, missed warning signs, and the business fundamentals that can make—or break—you.
Matthieu Mehuys took on a high-stakes garden project for a wealthy client—only to end up blindsided by delays and an unexpected lawsuit. His story is a powerful lesson in preparation, client expectations, and surviving your first business crisis.
In this episode of Client Horror Stories, host Morgan Friedman sits down with Sheila Butler, a seasoned hospitality and marketing executive, to dissect a project that began with enormous promise and ended up colliding with technical failures, mismatched vendor expectations, and, fatefully, the global shutdown of March 2020.