Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episode transcriptions

Chris Simental thought he was building a cultural ecommerce hub for a family with a big vision—until the soft launch blew up, the demands stopped making sense, and the real reason behind the entire venture finally came to light. In this episode, he unpacks what went wrong, what he missed, and what every creative professional should know before saying yes to a client.
Sira Laurel graduated into a broken economy in 2008, fought her way into management, and gave everything she had to a career that slowly burned her out—before it put her in a situation no professional should ever have to face. In this episode, she opens up about burnout, workplace sexual harassment, and why protecting yourself starts with knowing your worth long before a crisis forces you to prove it.
Lance Cayko, award-winning architect and co-founder of F9 Productions, thought he was done with a former client—until a mugshot proved otherwise. What started as an unpaid invoice unraveled into a shocking double life built entirely on fraud.