Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episode transcriptions

7

07, 2022

Transcription of Tom Schwab’s episode (That time when your client was upset about why she was in a small podcast, that only got 10,000 downloads for her episode)

By Marina S
July 7, 2022

Communication is a vital ingredient for everyday living and therefore, knowing how to communicate, when to communicate, and what medium of communication is suitable to use in problem-solving various situations, are critical components as well. Learn more communication insights in this episode with podcast marketing specialist, Tom Schwab.

28

05, 2022

Transcription of Braden Cadenelli’s episode (That time when a customer frequently visits your workplace and uses the “quality control” card to eat free cupcake samples)

By Marina S
May 28, 2022

Customers aren’t always right. Some of them are really problematic to the point of using the customer card as a free pass to ”special treatment”. Let’s hear out how a company handled such a customer!

31

12, 2021

Transcription of Dimitri Constantine’s episode (That time your client who was too good to be true was, in fact, too good to be true)

By Dane A
December 31, 2021

As a general rule of thumb, if the company you are working for has just one full-time employee, consider it a red flag.