Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episode transcriptions

Carlos was hired to coach a high-performing executive whose bullying behavior was driving employees to quit. His approach didn't just address the leader—it empowered the entire team to survive and thrive in a toxic environment.
Jane Muir took on a group of investors she thought she could help—only to face internal conflict, threats of disbarment, and being paid just $2,500 for $50,000 worth of legal work. Her story is a cautionary tale about group clients, boundaries, and protecting yourself before problems explode.
Caroline Sangal thought she'd found the perfect candidate for a client who'd been searching for a year—until a surprise psych evaluation and a lowball offer sent everything spiraling. What happened next changed how she works forever, and it's a story every recruiter needs to hear.