Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episode transcriptions

Matthieu Mehuys took on a high-stakes garden project for a wealthy client—only to end up blindsided by delays and an unexpected lawsuit. His story is a powerful lesson in preparation, client expectations, and surviving your first business crisis.
Tamara Adlin was brought in to help a blockchain startup build smart contracts—but quickly realized the team was rushing ahead without a solid foundation. Her efforts to slow things down for long-term success clashed with the founders’ chaos, leading to a hard but necessary split.
Sheila Butler faces a huge launching issue which has become blocked by so many factors even we wouldn't expect.