Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
Client Horror Stories

Massive Miss-communication

In a candid conversation between Morgan Friedman and Anika Jackson, both explore the nuanced complexities of maintaining integrity in professional settings. From identifying red flags in client relationships to fostering a culture of openness about mistakes, they dig deep into why authenticity and kindness are vital for success. By prioritizing these values, you not only cultivate a stronger team but also magnetize the right type of business. Discover how empowering your team with these core values can elevate your business to new heights.
In this article, we will talk about Robert’s client horror story and delve deeper into the world of accounting and his awkward encounter with a client and his wife. I can feel your brain turning and feeling like it’s getting interesting. Indeed it is!
A few years ago, Mark was called in by Evil Corp (obviously, this is a code name) to help fix a company problem. Evil Corp, as big a company as they were, had a unique idea to provide their customers with videos, which customers can show in their blogs, and allow the company to earn revenue through pre-rolled ads. What’s funny, though, is that every transaction was made through a call, with videos sent through email.