Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
Client Horror Stories

Massive Miss-communication

In the harrowing tale of Colin Duff, a consultant tasked with guiding a traditional hardware company through a transformative shift towards becoming a software-centric enterprise, we are offered a vivid glimpse into the complexities and pitfalls of organizational change.
Sometimes, having cultural differences can hinder your success. While it’s good to be involved with people from multiple nationalities and learn about their cultures, there are quite a number of factors that can limit your progress. Learn how to navigate these challenges through this episode!
In a candid conversation between Morgan Friedman and Anika Jackson, both explore the nuanced complexities of maintaining integrity in professional settings. From identifying red flags in client relationships to fostering a culture of openness about mistakes, they dig deep into why authenticity and kindness are vital for success. By prioritizing these values, you not only cultivate a stronger team but also magnetize the right type of business. Discover how empowering your team with these core values can elevate your business to new heights.