A client hired a web developer to fix her Shopify store—only for them to discover months later that she didn't actually own the website. A cautionary tale about digital ownership, access, contracts, and the dangerous assumptions freelancers make before taking on a project.
What started as a routine Shopify project turned into a digital nightmare when Kathryn Smith discovered her client didn’t actually own the website. Despite the legal red flags, the client insisted on moving forward—raising serious questions about trust, fraud, and professional boundaries.
This episode of Client Horror Stories opens with light banter between host Morgan Friedman and longtime UX and product strategist Tamara Adlin, but quickly settles into a story that reshaped how Tamara chooses clients and structures her work.
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