Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Massive Miss-communication

Lance Cayko, award-winning architect and co-founder of F9 Productions, thought he was done with a former client—until a mugshot proved otherwise. What started as an unpaid invoice unraveled into a shocking double life built entirely on fraud.
A fast-growing agency seemed to have found the perfect acquisition partner. Instead, its founder found herself navigating culture clashes, leadership turmoil, and a high-stakes battle to buy back her own company.
Beth Trejo, CEO & Co-Founder of Chatterkick, nearly lost her social media company after selling it to an acquiring firm with zero experience in the industry. She fought back, bought it back, and made one thing clear—she would never hand over what she built again.