Blog
THE LESSON LEARNED
We believe every story our guests have shared has their own touch, and their own lessons to learn from. However, it seems that there are a couple of lessons that keep coming up, and that’s why they deserve their own separate page for you to take notes on.
A promising client relationship collapsed after a young adviser repeatedly harassed a receptionist—unaware she was the clients' daughter. A powerful lesson in perception, professionalism, and how a sincere apology can sometimes repair even the worst mistakes.
A misstep by his partner nearly cost Steven Perry a high-profile client—but his sincere apology and professionalism turned the situation around. What began as a career setback became the catalyst for one of his biggest promotions.
A client hired a web developer to fix her Shopify store—only for them to discover months later that she didn't actually own the website. A cautionary tale about digital ownership, access, contracts, and the dangerous assumptions freelancers make before taking on a project.
What started as a routine Shopify project turned into a digital nightmare when Kathryn Smith discovered her client didn’t actually own the website. Despite the legal red flags, the client insisted on moving forward—raising serious questions about trust, fraud, and professional boundaries.
What begins as exciting ambition slowly turns into burnout and self-destruction. In this reflective conversation, Andy Reinhold explores authenticity, mastery, and the hidden cost of chasing success at any cost.
Andy once worked on a legacy government system so outdated, his team had to consult retired employees just to understand the code. One missing character led to reduced Social Security checks—and a nationwide panic just before Christmas.