Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

That time when the web guy suddenly went MIA because he’s going through an existential crisis (with Timi Orosz)

In this whiskey and wine-powered episode, Timi Orosz, founder of Connect One Marketing, shared a story where she learned three crucial things in business: communication, boundaries, and friendships. It happened when a friend of hers approached her and asked her to help him develop a branding strategy for a new business. 

At that early point, a little voice in her head told her that this could lead to something troublesome, but Timi decided to push through and help her friend. 

Everything went smoothly until she needed to outsource a web developer to build the business website. She found this developer with an amazing portfolio and reasonable rates, and her impression of him was great. 

As they have been working together, Timi was on good communication terms with this web developer. Suddenly, the web developer went missing in action and ghosted the project. Timi had no choice but to hire another developer at a higher rate since it was already a rushed project.

As she continued working on the project, she started receiving emails directly from her friend’s teammates, asking her to fix some technical stuff. Timi’s not the technical type, but she still offered to help (thanks to Google) and suggested having a professional handle it. 

Timi was disappointed in herself since she still helped them even though it was not part of her responsibilities. She was also disappointed in her friend since he didn’t communicate with her about this. Things eventually piled up until both Timi, and her friend decided to call off their partnership.

As the episode ends, Timi and Morgan share the importance of communication, setting boundaries, and friendships in business. Watch the episode to learn why you need to establish these three essential principles in business.

Morgan Friedman

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