Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

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Chris Simental thought he was building a cultural ecommerce hub for a family with a big vision—until the soft launch blew up, the demands stopped making sense, and the real reason behind the entire venture finally came to light. In this episode, he unpacks what went wrong, what he missed, and what every creative professional should know before saying yes to a client.
Lance Cayko, award-winning architect and co-founder of F9 Productions, thought he was done with a former client—until a mugshot proved otherwise. What started as an unpaid invoice unraveled into a shocking double life built entirely on fraud.
Rich Wright landed what seemed like a dream project designing stage outfits for a famous band—only to be refused payment after delivering the final piece. What followed was a bizarre battle that tested his resolve and changed how he works with clients forever.