Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

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That time when you’re trying to complete a massage only to be met with someone expecting you to do special services (with Suzy Hardy)

We can’t avoid being placed in uncomfortable situations, but it’s always important to follow your gut. Listen to our latest podcast episode with Suzy Hardy and learn how to save yourself from harm’s way.

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That time when you accidentally hire a psychopath who derails your business (with Robert Indries)

Imagine consistently growing a billion-dollar company for 8 years, only to be derailed by a high-functioning psychopath you accidentally hired. Listen to Robert Indries’ client horror story, and go on his roller coaster ride to success despite his biggest challenge.

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That time when you expected a fully formatted book for publication but ended up receiving a PPT presentation instead (with Lynita Mitchell-Blackwell)

In a humorous twist, Lynita Mitchell-Blackwell, Esq., a seasoned publishing expert, found herself converting a friend's PowerPoint story into a manuscript. This unexpected challenge highlights the delicate balance between professionalism and friendship, offering valuable insights into maintaining boundaries in close relationships.