Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Dramatic

Dr. Rhonda M. Lawson took on a new publicity client who seemed promising—until his demands, attitude, and sense of self-importance quickly revealed that he was more interested in being treated like a superstar than building his career. Her story is a powerful lesson in knowing your worth, spotting disrespect early, and ending bad client relationships before they get worse.
Richard Wilmore was fired five times in nine months—and somehow kept coming back to work. A wall of security cameras, a relentlessly micromanaging boss, and a job that made him physically sick eventually taught him a lesson he could no longer ignore: sometimes your gut knows it’s time to leave before you do.
A dream remodel. A $26,000 mistake. Cabinets that disappeared, furniture dumped into the ocean, and a project that lasted nearly two years. Jodi Koch Peterman shares how one client horror story completely changed the way she designs—and manages—projects.