Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

A dream remodel. A $26,000 mistake. Cabinets that disappeared, furniture dumped into the ocean, and a project that lasted nearly two years. Jodi Koch Peterman shares how one client horror story completely changed the way she designs—and manages—projects.
Sira Laurel graduated into a broken economy in 2008, fought her way into management, and gave everything she had to a career that slowly burned her out—before it put her in a situation no professional should ever have to face. In this episode, she opens up about burnout, workplace sexual harassment, and why protecting yourself starts with knowing your worth long before a crisis forces you to prove it.
Beth Trejo, CEO & Co-Founder of Chatterkick, nearly lost her social media company after selling it to an acquiring firm with zero experience in the industry. She fought back, bought it back, and made one thing clear—she would never hand over what she built again.