Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Dramatic

Certain events and situations can be stressful, and sometimes, people can be pretty unpredictable. As someone at the receiving end of all the stress and drama, it can be challenging to keep a cool composure. Learn how to avoid being in the middle of these disasters in this episode!
When problems arise, it’s important to identify the root cause to effectively come up with a solution. But what if the head of the project likes to add more problems to the mix and then asks why things are going wrong? Mark Herschberg, our sharer for this episode, had this experience, and he shared lots of helpful advice about management, communication, and problem-solving.
When getting into an agreement, it’s important that everyone approves of the terms and that there is an element of mutual communication surrounding the agreement. But, in Jeremy Streten’s story, instead of communicating, his client and business partners just assumed they were on the same page.