Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
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Massive Misscommunication

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That time your client complained about your slow response time, a week after you met him in the hospital during your radiotherapy (with Rachel Brenke)

Always establish good communication with your clients and know that no money is worth the stress and mistreatment.
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That time your client who was too good to be true was, in fact, too good to be true (with Dimitri Constantine)

As a general rule of thumb, if the company you are working for has just one full-time employee, consider it a red flag.
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That time getting “comfortable with uncomfortable conversations” was the key to managing your startup (with Kison Patel)

On the importance of communication-friendly environments, fluid feedback, and the ability of giving bad news.
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