Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episodes

Greg Digneo's third solar panel client turned into a 17-year nightmare of threats and lawsuit scares—only to later be arrested for impersonating a police officer. His story is a wild reminder to never ignore red flags, no matter how good the money looks.
Kate Viana uncovered a toxic workplace where negativity and abuse ran rampant, only to face harassment from the executive director after standing her ground. Her story reveals how resilience and boundaries can protect both your career and peace of mind.
What began as a simple gutter installation turned into a six-month ordeal of damage claims, disputes, and silence. Aleks Krylov shares how he navigated the conflict with persistence and professionalism until the project finally closed.
Ron Reich's big break at Toshiba quickly turned into a nightmare when his lack of product knowledge led to walkouts and harsh criticism from leadership. The experience taught him a lasting lesson: true expertise requires thorough preparation.
Wes Towers took on a bold new project to challenge and inspire his team leader—only to be left completing it alone when they suddenly quit. His story shows how unexpected setbacks can become powerful lessons in resilience and leadership.
Jody Durand invested everything—including his retirement savings—into a failing call center business, only to face deceit, financial loss, and personal heartbreak. His story is one of painful lessons, resilience, and ultimately, redemption.