Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
Client Horror Stories

Episodes

Wouldn’t it be such a breeze if you could just do your work, complete it, and get paid for all your efforts? Alas, life always has a way of keeping things exciting. In this episode, Sherrilynne Starkie will be talking about her struggles in dealing with problematic clients and providing a few learning points to avoid them.
Certain events and situations can be stressful, and sometimes, people can be pretty unpredictable. As someone at the receiving end of all the stress and drama, it can be challenging to keep a cool composure. Learn how to avoid being in the middle of these disasters in this episode!
Landing on a client with multiple projects sounds like a great deal. But, some would say that having such a client is like a pool of red flags hidden underneath the client’s passion for their work. Our guest, Anika Jackson, shares her experience working with this type of client and the many lessons she learned from it, including a spicy twist.
Early retirement is probably top 2 on everyone's wishlist. I mean, no one wants to work their whole life, right? But what if your partner isn't cooperating with that? In this episode, Robert Persichitte of Delagify Financial shares the struggles of adulting, especially when working with different people, while also dealing with personal dilemmas like early retirement.
When problems arise, it’s important to identify the root cause to effectively come up with a solution. But what if the head of the project likes to add more problems to the mix and then asks why things are going wrong? Mark Herschberg, our sharer for this episode, had this experience, and he shared lots of helpful advice about management, communication, and problem-solving.
We all had that one straw in life where we just said, “That’s it. I’m done.” For Matthew Davis of Davis Business Law, this drama triangle-themed client-horror story led him to not deal with family law anymore.