Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episodes

Trisha Daho trusted a referral client—only to be blamed for unrealistic ideas and caught in a web of false narratives. Walking away unpaid became her smartest move, proving that protecting your integrity matters more than any contract.
Carlos was hired to coach a high-performing executive whose bullying behavior was driving employees to quit. His approach didn't just address the leader—it empowered the entire team to survive and thrive in a toxic environment.
Jane Muir took on a group of investors she thought she could help—only to face internal conflict, threats of disbarment, and being paid just $2,500 for $50,000 worth of legal work. Her story is a cautionary tale about group clients, boundaries, and protecting yourself before problems explode.
Scott Gilbert trusted an agency to handle his ads—only to discover they used the wrong credit card and got his Google account flagged for fraud, resulting in zero leads during peak season. The costly mistake reshaped how he protects and oversees his marketing today.
Caroline Sangal thought she'd found the perfect candidate for a client who'd been searching for a year—until a surprise psych evaluation and a lowball offer sent everything spiraling. What happened next changed how she works forever, and it's a story every recruiter needs to hear.
Paul Pape learned the hard way what happens when a client ghosts you—only to steal your idea and use your wife's image in their ads and TV commercials. His fight for justice revealed just how costly creative theft can be and why protecting your work is non-negotiable.