Episodes
Ori Elraviv shares how a missed detail in a contract with Electronic Arts led to the collapse of a promising deal with Sony Pictures—and ultimately, his entire company. His story is a powerful reminder that not reading the fine print can cost you everything.
Michael Patino shares a cautionary tale about placing an executive who was later fired for lying about their academic credentials. The oversight, caused by a missed red flag during internal review, prompted him to strengthen his firm’s vetting process.
Devin Sizemore shares a gripping story of how a promising business partnership in the motorcycle industry quickly unraveled due to deception and backdoor deals. It's a cautionary tale about trust, ambition, and knowing when to walk away.
Medical device executive Bill Gruber recounts a shocking surgery-day meltdown from a once-charming doctor, revealing how personal turmoil can erupt in high-stakes professional settings. This unforgettable story is a powerful reminder that emotional context matters—especially in the operating room.
Today, franchise expert Max Emma shares a client horror story about owning a bookkeeping franchise.
Andrew Bolton shares some of the wildest client stories from his tech support company for seniors—including one caller who sent 150 emails in five hours. The chaos led to a complete overhaul of their process, revealing just how critical empathy and systems are in customer service.