Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
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That time when an informant walks away from a shortened prison sentence… (with Eric Robinson)

In one of his first FBI counterterrorism cases, Eric Robinson helped stop a prison plot to murder a federal judge. The sting operation led to a 40-year sentence—but the informant's unexpected decision afterward made the story even more unforgettable.
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That time when a client forces you to send a cease and desist… (with Trisha Daho)

Trisha Daho trusted a referral client—only to be blamed for unrealistic ideas and caught in a web of false narratives. Walking away unpaid became her smartest move, proving that protecting your integrity matters more than any contract.
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That time informed consent in writing saved the day… (with Jane Muir)

Jane Muir took on a group of investors she thought she could help—only to face internal conflict, threats of disbarment, and being paid just $2,500 for $50,000 worth of legal work. Her story is a cautionary tale about group clients, boundaries, and protecting yourself before problems explode.
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