Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

Rich Wright landed what seemed like a dream project designing stage outfits for a famous band—only to be refused payment after delivering the final piece. What followed was a bizarre battle that tested his resolve and changed how he works with clients forever.
Carlos was hired to coach a high-performing executive whose bullying behavior was driving employees to quit. His approach didn't just address the leader—it empowered the entire team to survive and thrive in a toxic environment.
Jane Muir took on a group of investors she thought she could help—only to face internal conflict, threats of disbarment, and being paid just $2,500 for $50,000 worth of legal work. Her story is a cautionary tale about group clients, boundaries, and protecting yourself before problems explode.