Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

Beth Trejo, CEO & Co-Founder of Chatterkick, nearly lost her social media company after selling it to an acquiring firm with zero experience in the industry. She fought back, bought it back, and made one thing clear—she would never hand over what she built again.
In one of his first FBI counterterrorism cases, Eric Robinson helped stop a prison plot to murder a federal judge. The sting operation led to a 40-year sentence—but the informant's unexpected decision afterward made the story even more unforgettable.
Rich Wright landed what seemed like a dream project designing stage outfits for a famous band—only to be refused payment after delivering the final piece. What followed was a bizarre battle that tested his resolve and changed how he works with clients forever.