Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episode transcriptions

A routine check on a pharmaceutical project quickly turned into a nightmare when a consultant found himself facing an unexpected ambush from high-level stakeholders. What began as a simple task spiraled into a confrontation over a canceled training session, leading to a tense lunch meeting with the project's failure at the forefront.
Running a business isn’t easy, but what’s important is knowing how to handle challenges professionally. Tune in for more!
Payment shows commitment and this is something this client definitely doesn’t have. Watch this episode to learn more!