Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episode transcriptions

Every now and then, just a little resentment is not that bad. Especially when the company that fired you tries to recreate your work without you, and massively fails.
Every citizen is responsible for their taxes. Although taxes can be stressful, accountants are there to help. However, having your CPA do more stressful work than they shouldn't have would eventually lead to karma. We'll learn a great lesson about that here!
Occasionally, the person you thought was your biggest adversary may turn out to be your best friend. You just need to establish a boundary, have an understanding of the other person's situation, and develop communication skills.