Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
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Episode transcriptions

Transcription of Braden Cadenelli’s episode (That time when a customer frequently visits your workplace and uses the “quality control” card to eat free cupcake samples)

Customers aren’t always right. Some of them are really problematic to the point of using the customer card as a free pass to ”special treatment”. Let’s hear out how a company handled such a customer!
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Transcription of Dimitri Constantine’s episode (That time your client who was too good to be true was, in fact, too good to be true)

As a general rule of thumb, if the company you are working for has just one full-time employee, consider it a red flag.
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Transcription of Kison Patel’s episode (That time getting “comfortable with uncomfortable conversations” was the key to managing your startup)

Today’s story might as well fall under the “Managing Horror Stories” category because that’s exactly what it is. Kison Patel, CEO and Founder of M&A Science and DealRoom brings us a tale on the insights of starting a business that you really believe — and trying to save it at all costs.
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