Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
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Episode transcriptions

Transcription of Will Haire’s episode (That time your client sent a “FU” email to the guy you’re negotiating with–at the very moment you closed a win-win deal with him)

Doing the proper background check and finding out who actually makes the decisions goes a long way, and so does trusting your instincts.
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Transcription of Stephanie Schwab’s Episode (That time your client was really your client’s client’s client’s client “The Telephone Game”)

Who would have thought that the advice "Don't get into bed with somebody that you don't know really well" would also be a valuable lesson in the business world? Stephanie Schwab, our sharer for today's story, didn't follow this advice, which led to her client-horror story.
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Transcription of F.M. Byers’ episode (That time you cursed at the man who sponsored the 2008 Beijing Olympics after going all-out to pitch him)

A tale on how frustrating it can get to have an awesome idea, just too many years ahead. And on how a really tough crowd can push you to the edge on the worst possible moment.
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