Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

Derrick Van Mell shares a shocking client encounter where a simple question about growth metrics sent an executive storming out of the room. His experience reveals how even well-intentioned advice can backfire—and why listening is sometimes the most powerful tool a consultant can use.
Devin Sizemore shares a gripping story of how a promising business partnership in the motorcycle industry quickly unraveled due to deception and backdoor deals. It's a cautionary tale about trust, ambition, and knowing when to walk away.
Medical device executive Bill Gruber recounts a shocking surgery-day meltdown from a once-charming doctor, revealing how personal turmoil can erupt in high-stakes professional settings. This unforgettable story is a powerful reminder that emotional context matters—especially in the operating room.