Bryan Wetzel’s dream project was abruptly canceled the day before filming, forcing him to take his client to court—and win. Years later, the same company brought him back, leading to a 16-year partnership that proved professionalism during conflict pays off.
Alex Sanfilippo spent six months building a feature for a demanding client—only to have them leave and upset other users in the process. The costly detour delayed key projects and tested the trust of his business partner.
Derrick Van Mell shares a shocking client encounter where a simple question about growth metrics sent an executive storming out of the room. His experience reveals how even well-intentioned advice can backfire—and why listening is sometimes the most powerful tool a consultant can use.
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