Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
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2 Fundamental Principles That Younger Versions Of Ourselves Should Embody: Setting Expectations and Self-respect

What's worse than missing work due to illness? Not notifying your clients! Rachel was in the hospital for several weeks and failed to inform her clients. How does the client feel? Read to find out more!
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Transcription of Rachel Brenke’s episode (That time your client complained about your slow response time, a week after you met him in the hospital during your radiotherapy)

Always establish good communication with your clients and know that no money is worth the stress and mistreatment.
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Hiring a comedian for a death ceremony just doesn’t blend well: A story of how important it is to check your fundamental level first before accepting any client.

Liz works with a friend who acts as a liaison between her and the client. The client doesn't trust her or her method. Liz says, "if you are fundamentally different from your client, you will probably never make them happy”. 
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