Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Massive Miss-communication

Watch out for out of the blue matches made in Heaven, if it looks way too good to be true, it probably isn’t. A lesson on how chains of command that look much more like a children’s phone game can and will blow up.
A tale on how frustrating it can get to have an awesome idea, just too many years ahead. And on how a really tough crowd can push you to the edge on the worst possible moment.
A story specially made for our superstitious audience: if your PM leaves right before the start, the elevators fail and/or the storage basement floods on the delivery day, you might as well get out of there before you have stalkers chasing you on the beach.