Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Massive Miss-communication

Doing the proper background check and finding out who actually makes the decisions goes a long way, and so does trusting your instincts.
Watch out for out of the blue matches made in Heaven, if it looks way too good to be true, it probably isn’t. A lesson on how chains of command that look much more like a children’s phone game can and will blow up.
A tale on how frustrating it can get to have an awesome idea, just too many years ahead. And on how a really tough crowd can push you to the edge on the worst possible moment.