Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Massive Miss-communication

Anthony’s selection of his top-notch horror stories include a huge variety of plot twists, cross-state road trips, conflictive exes, and fishing metaphors. But more than anything else, a bunch of useful lessons learned from a lot of years in the industry.
When your horror client turns out to actually be your boss, who portrayed your client as a monster, to keep you from meeting them and realizing how great they actually were.
Doing the proper background check and finding out who actually makes the decisions goes a long way, and so does trusting your instincts.