Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
Tiktok

Episode transcriptions

Transcription of Dimitri Constantine’s episode (That time your client who was too good to be true was, in fact, too good to be true)

As a general rule of thumb, if the company you are working for has just one full-time employee, consider it a red flag.
Read more

Transcription of Kison Patel’s episode (That time getting “comfortable with uncomfortable conversations” was the key to managing your startup)

Today’s story might as well fall under the “Managing Horror Stories” category because that’s exactly what it is. Kison Patel, CEO and Founder of M&A Science and DealRoom brings us a tale on the insights of starting a business that you really believe — and trying to save it at all costs.
Read more

Transcription of Andrew Kemendo’s episode (That time your client threatened to fire you if you didn’t deliver a surprise demo, months before the due date)

Every now and then, just a little resentment is not that bad. Especially when the company that fired you tries to recreate your work without you, and massively fails.
Read more