Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

Wes Towers took on a bold new project to challenge and inspire his team leader—only to be left completing it alone when they suddenly quit. His story shows how unexpected setbacks can become powerful lessons in resilience and leadership.
Jody Durand invested everything—including his retirement savings—into a failing call center business, only to face deceit, financial loss, and personal heartbreak. His story is one of painful lessons, resilience, and ultimately, redemption.
Tom Elliott once performed a full two-hour comedy show to just 50 people in an 800-seat theater—and even had to pay £350 for falling short on ticket sales. The crushing experience he jokes it took him eight years of therapy to recover but also led to powerful lessons in resilience.