Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

What began as a simple gutter installation turned into a six-month ordeal of damage claims, disputes, and silence. Aleks Krylov shares how he navigated the conflict with persistence and professionalism until the project finally closed.
Wes Towers wanted to keep a talented team leader engaged, so when an unusual website project came along, he gave him the opportunity to take it on. The employee loved the challenge—but quit just weeks after the project began, leaving Wes to finish a complex dating website he had never built before.
Wes Towers took on a bold new project to challenge and inspire his team leader—only to be left completing it alone when they suddenly quit. His story shows how unexpected setbacks can become powerful lessons in resilience and leadership.