Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

In one of his first FBI counterterrorism cases, Eric Robinson helped stop a prison plot to murder a federal judge. The sting operation led to a 40-year sentence—but the informant's unexpected decision afterward made the story even more unforgettable.
A famous rock band refuses to pay a fashion designer. Their lawyer tries to intimidate him into backing down. What happens next is a masterclass in documentation, leverage, and standing your ground.
Rich Wright landed what seemed like a dream project designing stage outfits for a famous band—only to be refused payment after delivering the final piece. What followed was a bizarre battle that tested his resolve and changed how he works with clients forever.