Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

A recruiter finally filled a role no one else could—only to watch a family-owned company destroy the perfect hire with a broken promise, a Christmas Eve phone call, and leadership that valued loyalty over honesty.
Caroline Sangal thought she'd found the perfect candidate for a client who'd been searching for a year—until a surprise psych evaluation and a lowball offer sent everything spiraling. What happened next changed how she works forever, and it's a story every recruiter needs to hear.
A young designer lands what feels like the opportunity of a lifetime—only to watch his own idea appear on TV without him. Paul Pape shares the painful lesson that changed how he pitches creative work forever.