A famous rock band refuses to pay a fashion designer. Their lawyer tries to intimidate him into backing down. What happens next is a masterclass in documentation, leverage, and standing your ground.
Rich Wright landed what seemed like a dream project designing stage outfits for a famous band—only to be refused payment after delivering the final piece. What followed was a bizarre battle that tested his resolve and changed how he works with clients forever.
What looks like a tech support company is really a human support company. From helping seniors navigate online dating to uncovering critical system failures, this episode explores why empathy, trust, and genuine human connection often matter more than the technology itself.
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