Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

What begins as exciting ambition slowly turns into burnout and self-destruction. In this reflective conversation, Andy Reinhold explores authenticity, mastery, and the hidden cost of chasing success at any cost.
Andy once worked on a legacy government system so outdated, his team had to consult retired employees just to understand the code. One missing character led to reduced Social Security checks—and a nationwide panic just before Christmas.
What begins as a dream project quickly turns into a high-stakes legal battle. This episode unpacks a cautionary tale of trust, missed warning signs, and the business fundamentals that can make—or break—you.