Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
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Episodes

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That time your client needs you to make them $1 million in six months but will only pay you to work Thursday afternoons (With Paul Stephenson)

Everyone is rational until the friend of a friend gets rich by doing something they are not doing, and that’s when you need to press pause and back down.
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That time your client wanted you to sleep your way to the top of Google’s search results (with Josh Silverbauer)

When everyone has a strong opinion on your work, even though they know nothing about doing your job, learn how to set boundaries before you have to end up charging them $120k for a blog.
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That time your client sent a “FU” email to the guy you’re negotiating with–at the very moment you closed a win-win deal with him (with Will Haire)

Doing the proper background check and finding out who actually makes the decisions goes a long way, and so does trusting your instincts.
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That time your client was really your client’s client’s client’s client (The Telephone Game) (With Stephanie Schwab)

Watch out for out of the blue matches made in Heaven, if it looks way too good to be true, it probably isn’t. A lesson on how ​​chains of command that look much more like a children’s phone game can and will blow up.
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That time you cursed at the man who sponsored the 2008 Beijing Olympics after going all-out to pitch him (with F.M. Byers)

A tale on how frustrating it can get to have an awesome idea, just too many years ahead. And on how a really tough crowd can push you to the edge on the worst possible moment.
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That time you got your desperate friend a job and he destroyed your company‘s work (with Roger Parent)

When going out of your way to help someone does not pay off as you expected it to: a tale that includes a human moral debate, and also a lot of drama.