Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Dramatic

Imagine consistently growing a billion-dollar company for 8 years, only to be derailed by a high-functioning psychopath you accidentally hired. Listen to Robert Indries’ client horror story, and go on his roller coaster ride to success despite his biggest challenge.
This article explores a real-life training disaster caused by a manager's avoidance of difficult conversations and poor communication. It offers valuable lessons for today's leaders on the importance of clear, direct communication, thorough preparation, and active engagement in ensuring successful training and organizational change.
Have you ever experienced a toxic workplace culture? Well, you’re in luck. Today, Catherine Llewellyn is going to share her story about a two-day training gone wrong, all because a leader couldn’t tell the truth directly to his employees.