Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Massive Miscommunication

Beth Trejo, CEO & Co-Founder of Chatterkick, nearly lost her social media company after selling it to an acquiring firm with zero experience in the industry. She fought back, bought it back, and made one thing clear—she would never hand over what she built again.
She thought she had landed an exciting new client. Instead, she found herself cleaning up false accusations and protecting her reputation. Trisha Daho shares the yellow flags every entrepreneur should learn to spot before it's too late.
Trisha Daho trusted a referral client—only to be blamed for unrealistic ideas and caught in a web of false narratives. Walking away unpaid became her smartest move, proving that protecting your integrity matters more than any contract.