Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Massive Miscommunication

What begins as a renovation project spirals into a shocking story of fraud, bigamy, and betrayal. Architect Lance Cayko shares how a roofless house and a secret double life revealed powerful lessons about trust, attention to detail, and why the truth always comes out.
Lance Cayko, award-winning architect and co-founder of F9 Productions, thought he was done with a former client—until a mugshot proved otherwise. What started as an unpaid invoice unraveled into a shocking double life built entirely on fraud.
A fast-growing agency seemed to have found the perfect acquisition partner. Instead, its founder found herself navigating culture clashes, leadership turmoil, and a high-stakes battle to buy back her own company.