A dream home. A $400,000 starting budget. Nearly two years of work. And enough unexpected disasters to turn one remodel into a complete business case study. Jodi Koch Peterman shares how a project filled with budget surprises, vendor disasters, broken communication, and blurred boundaries ultimately led her to create a new concierge-level design process.
A dream remodel. A $26,000 mistake. Cabinets that disappeared, furniture dumped into the ocean, and a project that lasted nearly two years. Jodi Koch Peterman shares how one client horror story completely changed the way she designs—and manages—projects.
A promising new venture. A client full of big promises. Six months of unpaid work and a business struggling under the weight of its own disorganization. Paul Sweeney shares how missing contracts, unclear leadership, and uncontrolled spending created a perfect storm—and why a promise is never a substitute for a real agreement.
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